Shipping policy

At Rose a' Nick, we’re committed to delivering your clean, natural beauty essentials (like our hydrating serums and hydrogel masks) quickly and safely. We partner with trusted suppliers for fast fulfillment and quality packaging to ensure your products arrive fresh.

Order Processing Time

  • Orders are processed within 2-5 business days (excluding weekends and holidays) after payment confirmation.
  • Most orders ship within 3 business days.
  • During peak times (holidays or high demand), processing may take up to 7 business days. We’ll email you if there’s a delay.

Shipping Times & Rates We ship from US-based warehouses for faster, reliable delivery (no long AliExpress waits).

  • Domestic (US) Shipping:
    • Standard: 3-10 business days (average 5-7 days).
    • Cost: Calculated at checkout (typically $4.99–$7.99 based on weight/location).
    • Free Shipping on orders over [$50 or $75—choose based on your margins] to the contiguous US.
  • International Shipping: Available to select countries (check at checkout). Estimated 7-20 business days. Additional customs duties/taxes may apply (paid by customer). We do not ship to restricted countries—see our full list [link to FAQ if needed].
  • Tracking: You’ll receive a tracking number via email once your order ships. Track it directly with the carrier (e.g., USPS, UPS).

Important Notes

  • Delivery Estimates: Times are estimates only and not guaranteed—delays can occur due to carrier issues, weather, or high volume.
  • Address Accuracy: Please double-check your shipping address at checkout. We’re not responsible for lost packages due to incorrect addresses.
  • Lost or Damaged Orders: Contact us within 30 days of estimated delivery. We’ll work with the supplier/carrier for a resolution (replacement or refund).
  • Heat-Sensitive Products: Beauty items like serums are packaged to minimize heat exposure, but extreme temperatures may affect some products—order accordingly in hot weather.
  • Returns & Shipping: Shipping costs are non-refundable unless the item is damaged/defective. See our full Return Policy for details.

Questions? Email us at [your email, e.g., support@roseanick.com]—we’re here to help!

Thank you for choosing Rose a' Nick—glow on!